FAQ

How do I access the conference recordings?

Video sessions can be viewed after you login at this URL: https://guildconferences.com/login/

When you’re logged in click on the My Conferences menu item. You will see a list of conferences that you are signed up for click on click on PerfGuild 2017 link and click on the Expand All you will see all the sessions. Click on each session to go to the individual session page to view pre-recorded videos

Where do I view the LIVE Q&A

Once you login to https://guildconferences.com you will see a link for the LIVE Q&A: https://guildconferences.com/sessions/perfguild-2017-live-qa/

How will we communicate during the conference to ask questions?

We will be using Slack.

Make sure you join the following #perfguild channels in Slack. This is how we will be communicating through the conference (if you don’t do this you will get the error loading public channel history: channel_not_found)

  • #perfguild2017-day1
  • #perfguild2017-day2
  • #perfguild2017-day3
  • #perfguild2017-general

To add/join a channel in group : https://get.slack.help/hc/en-us/articles/205239967-Browsing-and-joining-channels

When I try to login to the Slack chat on the LIVE Q&A page I get the error error loading public channel history: channel_not_found)

See above answer.

Is there a Slack Channel?

Yes, you will receive an invite link to the members only Slack channel when you register.

How do I download the recordings?

Go to the speaker’s session page and click on the Download Session button.

How can I view my invoice?

Once you login you should see a menu item for My Account. Under My Account click on the Orders link. Under your order click the View button to look at your invoice or click on the Invoice button to download a PDF copy.

How long do the LIVE Q&A sessions last?

Q&A session will be between 20 & 30 minutes long

We’ll I have access to the presentations following the conference.

Yes you’ll receive access to the Guild Conferences site and all its content/videos for up to a year after the conference is over, affording you the opportunity to download it to your own device(s) where it can be kept for as long as you wish.

I can’t make the LIVE Q&A will I be able to view a replay of them?

If you can’t make a Q&A session live, all live aspects of the conference will also be recorded and uploaded to the site within 48 hours.

To view the recordings of the full LIVE Q&A sessions navigate to the Day content. There should be a row for the full morning session and full afternoon sessions.

After the conference is over I will edit all the LIVE Q&A and place each speakers individual Q&A session under their speakers page so you will be able to view their session and Q&A from the same location.

I can’t login

Please email me at joe@guildconferences.com with the title LOGIN ISSUE

What time zone is the conference?

All live events will take place from 10AM to 5PM(EST) .

How can I ask questions for LIVE speakers?

1. During the LIVE Q&A enter your question in the slack channel widget located on the Live Q&A page
2. Send me your questions at questions@guildconferences.com . Please put the speaker name in the title of your email

How do I register a group of attendees?

Navigate to: https://guildconferences.com/product/perf-guild-2017-ticket/

  • Make sure to check the Enable Group registration checkbox

  • Enter the number of folks you want to register
  • Click “Add to Cart”
  • Click “View Cart”
  • Click Proceed to checkout
  • Once you enter your billing info and you register
  • Login and under My Account>Group Registration
  • Add your users

I just registered myself and a group pf colleagues for the conference.   How do I give them access to the live sessions and the after-conference recordings?

If you didn’t click on the Enable Group registration checkbox please send me your team’s First Name, Last Name and Email address and I will manually add them to the system and send them welcome emails.

I would like to get work to pay for the conference, but need an invoice for my manager to sign off before they will provide the company credit card details for me to register with company specific info that is currently not on the invoice. What should I do?

Send me the company required fields that need to be on the invoice and I will add and resend it to you with the required fields. Email me joe@guildconferences.com with the title CUSTOM INVOICE NEEDED.

How do I register a group of 5 to receive the 20% off?

When you register to enter the total number of attendees that you want to register in the Membership Type field. When you checkout that 20% will be applied to the total